As soon as you can. Timing is vital and you need to get the best legal advice as promptly as possible. The general rule is that the court proceedings need to be started within three years of the date of the accident or illness. There are exceptions to this time limit, for example, in relation to claims made by children or if you do not have capacity as a result of your injuries. It is always best to see a solicitor as soon as possible so they can advise you. Leaving it too late to instruct a solicitor may mean that a successful claim cannot be made.
A proactive approach is in the best interests of every client. It is crucial that your solicitor is proactive in their approach to your case as your needs need to be assessed at the earliest practical opportunity. You and your family need to be consulted right from the start to identify what type of treatment is required and to work out who can provide this.