Home / Services / Medical Negligence Compensation Claims / GP and Community Healthcare Negligence

General Practitioners (GPs) and community healthcare professionals hold a unique responsibility, as our first point of contact when we are feeling unwell. They can be the first to spot illnesses or injuries and prevent long-term damage.

We all expect a level of care from our GPs and community healthcare professionals. However, mistakes can happen and, if your doctor fails to diagnose your symptoms, the consequences can be serious.

If you or a loved one has sustained an injury, illness or complications due to the negligence of a GP or community healthcare provider, you may be able to claim compensation.

What counts as GP and community healthcare negligence?

All healthcare providers – NHS or private – have a legal duty of care to ensure that the treatment they provide to patients does not fall below an acceptable standard. Claims against a GP of community healthcare professional may include:

  • Failure to diagnose a condition or delay in diagnosis
  • Misdiagnosis of a condition
  • Failure to refer you to a specialist
  • Failure to refer you for tests
  • Failure to take your medical history into account
  • Failure to conduct an adequate examination

Our medical negligence team will discuss all the details of your case and advise you on the next steps to proceed with your claim.

What could compensation pay for?

If you’ve received negligent care from your GP, or from a community healthcare professional, and your health has suffered as a result, you may need specialist care and support to support your day-to-day quality of life. Any compensation you receive could help to pay for any future care needs such as rehabilitation and therapy needs and any ongoing healthcare costs. Our team will help you access the best possible treatments, rehabilitation and support and we can also help secure interim payments during your claim before the final settlement is agreed.

We take pride in making the claims process as easy as possible, often meeting our clients at their homes or wherever is most convenient. Our team understands how distressing it can be if you’ve sustained and injury or illness due to inadequate care from someone you put your trust in. That’s why we build close, trusted relationships with our clients; taking time to guide them through every step of the compensation process.

Frequently Asked Questions

Yes. The general rule is that you have three years from the date of the injury or the date when you realised your injury or illness had been caused by someone else’s mistake or negligence.

If you are making a claim on behalf of a child, you have three years from their 18th birthday to make a claim. When the child turns 18, they can bring a claim in their own right but the three year time limit will then apply and they will have until they are 21 to do so.

There are exceptions to this rule. There is no time limit for people who don’t have the mental capacity to make legal decisions. For example, there is no time limit for people who don’t have the mental capacity to make legal decisions and different time limits apply for some injuries or illnesses sustained abroad.

Time can be a critical factor in compensation claims, so it’s important to get in touch with our specialist medical negligence team as soon as possible for expert advice

The compensation you receive depends on the kind of injuries you’ve suffered and the impact on your life. Severe, life-changing injuries will involve more compensation to cover medical bills, rehabilitation, care and support, adaptations to the home and loss of earnings and pension.

Starting a GP and community healthcare negligence compensation claim is straightforward. To begin your claim, contact us on Freephone 0800 884 0777 or online for a free, no obligation chat. Click here to learn more about our team and the high level of expertise in your area of injury.  

After an initial consultation phone call, your specialist solicitor will come to visit you in your home – or a location at your convenience – to discuss the details of your claim. This will include information such as how your injuries occurred and the impact that your injuries have on your day-to-day life, so they can understand your needs and advise you on the compensation you may be able to claim.

Our legal expert will also use this as an opportunity to talk you through the process of making a claim and to explain your funding options and any relevant paperwork for making your claim.

From that point on, your solicitor will pursue your claim on your behalf. The next step will be to contact the defendant’s insurers and to start gathering evidence to support your claim, liaising with medical experts and healthcare providers to access your records. Your solicitor will keep you updated as your claim progresses and at every step of the process.

There are no upfront or hidden costs when you make a compensation claim with Novum Law…read more

Most cases are settled without going to court. It is often necessary to issue court proceedings…read more

Yes, if your loved one died and someone else was to blame, you may be able…read more

If you are making a compensation claim and you’re unhappy with the service or advice you are…read more

If you have a question that is not listed above, please visit our FAQs page. Alternatively, please call our specialist team on Freephone 0800 884 0777 or contact us online for a free, no-obligation chat.


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