Susan has over 30 years’ experience helping clients with personal injury and clinical negligence compensation claims.
Admitted as a solicitor in 1987, over the years, she has represented people from all walks of life who have sustained injuries due to serious accidents or medical errors and misdiagnoses.
Susan specialises in cases that are particularly complex and involve high value claims and is adept at managing teams of experts – including legal and medical professionals – to get the best outcomes for her clients.
Her previous experience includes roles at a number of leading law firms and healthcare membership organisations. This has given her an in-depth understanding of the regulatory environment and its importance in the medical negligence arena.
Susan also has experience of high profile public inquiries and one of the most notable cases she worked on was the Shipman Inquiry.
Susan has a particular interest in misdiagnosis, delayed diagnosis and delayed treatment medical negligence claims. She recently worked with a client who unfortunately experienced the unnecessary pain and trauma of a perforated appendix and emergency surgery due to a hospital error in misdiagnosing her condition.
A strong advocate for all her clients, Susan is passionate about making a real difference in the lives of people who’ve suffered serious, life-changing injuries.
Activities & Achievements
Susan has undertaken extensive voluntary work over the years including offering free legal advice to students at Leeds Metropolitan University, a role as lay chair of an Independent Review of the NHS Complaints Procedure during 1999 and 2002 and providing legal advice to the Citizens Advice Bureau. She is a member of the Law Society Civil Litigation Committee.