Susan qualified as a solicitor in 1987 and specialises in medical negligence compensation claims and Regulatory Law, drawing on her 30 years experience.
She has represented people from all walks of life who have suffered as a result of medical negligence, including clients who have suffered serious and life changing injuries. This has included; delay in diagnosing Cauda Equina leaving the patient wheelchair bound/incontinent, failure to diagnose head injury leading to brain damage and failure to diagnose foetal distress in pregnancy leading to Erb’s palsy/Cerebral palsy.
Susan specialises in complex legal medical negligence claims and high value medical negligence claims with vast experience in managing teams of experts, including legal and medical professionals, to get the best outcome for her clients.
Alongside this she is experienced in dealing with medical negligence claims alongside other investigations, for example a Coroner’s Inquest into the cause of death or a regulatory investigation into ‘Fitness to Practice’. Her previous experience has given her an in depth understanding of the regulatory framework, the role of the Coroner’s Court and their relevant medical negligence investigations.
“We would like to thank you all for helping us with this process. Especially thanks to Susan and Jemma, who helped us initially. It has been an emotional rollercoaster for us but we are pleased that the NHS recognised that they make mistakes and have taken steps to improve reporting for other patients in similar situations.” – Novum Law Client
At Novum Law she deals with medical negligence claims involving GPs, nurses/District nurses, NHS Hospitals, private hospitals and also has experience of working on Public Inquiries. She routinely deals with misdiagnosis, delayed diagnosis and delayed treatment medical negligence claims. The consequences of medical negligence range from minor to fatal.
Susan works with bereaved families as well as injured patients, and is extremely sensitive to the trauma and upset of suddenly losing a loved family member or suffering a life changing injury]or delayed diagnosis. She is a strong advocate for all her clients, and is passionate about making a real difference in the lives of people who’ve suffered serious, life-changing injuries and the families who have suffered the death of a loved one.
Activities & Achievements
Susan has undertaken extensive voluntary work over the years including offering free legal advice to students at Leeds Metropolitan University, a role as lay chair of an Independent Review of the NHS Complaints Procedure during 1999 and 2002 and providing legal advice to the Citizens Advice Bureau. She is a member of the Law Society Civil Litigation Committee.