Mary Smith

Mary Smith

Associate Legal Director

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I’m passionate about getting answers for people and making a positive difference in their lives, no matter how difficult their situation.

Mary focuses on medical negligence and serious personal injury claims and is based in our Bristol team. She specialises in inquests and public inquiries and has a particular interest in cases giving rise to declarations under the Human Rights Act.

Patient safety expertise

A patient safety expert, Mary believes passionately, in the valuable role claimant lawyers play in supporting clients to achieve just and fair resolutions and pushing for improvements in healthcare standards.

She has a strong healthcare background and has worked in-house in the complaints and litigation department for a large NHS Trust, as well as an auxiliary nurse in both the NHS and the private sector during her legal training. This means she has an in-depth understanding of how the healthcare system works.

High-profile medical negligence and mental healthcare negligence cases she has been involved in include misdiagnosis and delayed diagnosis of serious illnesses, surgical and prescribing errors and claims involving perinatal and postnatal depression.

Mary is proud of the results she has achieved for her clients and the difference she has been able to make in their lives. She has been fortunate to be involved in several cases which have gone on to have a far wider impact. These include ensuring safe working practices and systems, improving patient safety within the community, GP, nursing home and hospital settings, and recommendations for the implementation of new National Guidelines.

She has supported many families through Care Quality Commission (CQC) and NHS England investigations, thematic reviews, and investigations ordered by the Secretary of State for Health.

“I know words can only do so much and I doubt there are enough words in existence that could even begin to express our appreciation. However, this is a start. We are forever in your debt and on behalf of my family, my mum and I – we are so grateful for everything you have done and continue to do for us. My mum would never have had a shot at justice without you and because of your hard work and continuous efforts, it means her death was not in vain. Here’s to invoking real change and hopefully preventing something like this from ever happening again. From the bottom of my heart, thank you.” – Novum Law client

“Receiving the Prevention of Future Death reports last week we felt that we could finally draw a line under the inquest process and it felt like a weight had been lifted from us. We would like to express our sincere gratitude to you and your team in helping guide us through this process over such a long time.” – Novum Law client

Activities and Achievements

Mary has Senior Litigator status with the Association of Personal Injury Lawyers (APIL).

She is on the LexisNexis Consulting Editorial Board for Medical Negligence and Personal Injury and is a Contributing Editor to APIL’s Personal Injury practitioner journal, published by LexisNexis.

Mary is an experienced public speaker and has given many patient safety talks, including a Keynote Address for the Westminster Health Forum.

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